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If you have any questions and problems, please use the form below. Alternatively contact us on the following phone number or address.

Address: Commercial House, 406-410 Eastern Avenue, Gants Hill IG2 6NQ.

Telephone Number:
020 8900 1624
Our Sales Team is available:
Monday to Friday 9:00am - 6:00pm
Our Customer Support Team is available:
Monday to Friday 9:00am – 6:00pm
Our Specialist Assistance Team is available:
Monday to Friday 9:00am – 6:00pm

Please note that the following services can not be provided via email:

Booking, changing, or canceling reservations
Price quotes
Urgent Requests

Customer Feedback From

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"Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available"

Nelson London Ventures Ltd (T/A NCL Tours) is a Member of ABTA with membership number P6749. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct.

For futher information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com

"All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for futher information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate"

Nelson London Ventures Ltd, is not responsible for content on external Web sites.

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